11. Letter is a form of ________ communication.

A. Non-verbal

B. Spoken

C. Written

D. Telephone

Correct Answer: C

12. A formal letter can be used for ________ purposes.

A. Boring

B. Official

C. Friendship

D. Fighting

Correct Answer: B

13. “Reg” in the letter means ___

A. Regarding

B. Subject

C. Greetings

D. Body

Correct Answer: A

14. Tom received a letter, but it did not have any details of who sent it. The letter was missing the __________ address.

A. Receiver’s

B. Sender’s

C. Greetings

D. Subject

Correct Answer: B

15. Sam wanted to apply for a job. He thought of writing a cover letter to the company. But his friend suggested to attach ______ with the cover letter.

A. Brochure

B. Leave

C. Formal

D. Resume

Correct Answer: D