21. You can speak to your friend _______.

a. Formally

b. Informally

c. By reading their mind

d. By dancing

Correct Answer: b

22. Which is not a type of communication?

a. Verbal

b. Non-verbal

c. Written

d. Driving

Correct Answer: d

23. Formal communication is used at ____.

a. Friend

b. House

c. Party

d. Workplace

Correct Answer: d

24. Vinod met his new manager at his workplace. He had to ______ himself first.

a. Thank

b. Introduce

c. Appreciate

d. Praise

Correct Answer: b

25. Whenever we are communicating we have to be dressed appropriately, maintain our body language and maintain ____.

a. a very loud volume

b. make up

c. eye contact

d. silence

Correct Answer: c