Workplace communication: Introduction

26. Exchange of ideas happen through ______.

A. Communication

B. Listening

C. Watching

D. Singing

Correct Answer: A

27. At workplace, communication must follow the ______.

A. Ideas

B. Text

C. 6Cs

D. Close

Correct Answer: C

28. Organizations communicate mainly through ______.

A. Letters

B. E-mails

C. Project

D. Unfamiliar words

Correct Answer: B

29. In a meeting, Surya speaks in Hindi. Some of his team members understand both English & Hindi, while others only know English. What should Surya do?

A. Speak in Hindi

B. Scold people

C. Stop talking

D. Speak in English

Correct Answer: D

30. Which communication method should be used to share confidential information and documents in the workplace?

A. WhatsApp

B. Email

C. Instagram

D. Phone

Correct Answer: B