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Selecting a Type of Business: Product or Service

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Syndicate

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By Anand | 4:43 PM IST, Fri March 27, 2026

When selecting a type of business, you must first understand the fundamental difference between offering a product or a service, as well as where your business will fit into the market's supply chain.

Products vs. Services

The sources distinguish between these two types based on physical presence and experience:

  • Product: An object that can be seen, touched, and used, such as a mobile phone, a bottle of water, or a watch.
  • Service: What a customer feels, experiences, and enjoys, such as car cleaning, shoe polishing, or the experience provided by a waiter or cook.
  • Hybrid: Some businesses, like local retail (Kirana) stores, offer both; they provide a service by making many products available in one place and sell the physical products themselves.

Business Opportunities in the Supply Chain

A business can be opened at any point in the supply chain of a product or service. Using the example of tomatoes becoming tomato sauce, the sources illustrate different business roles:

  1. Farming (Producer): Growing the tomatoes to sell as a physical product.
  2. Supplier: Buying tomatoes from farmers and selling them to a factory (providing a supply service).
  3. Manufacturer: A factory that processes tomatoes into sauce (selling a finished product).
  4. Retailer/Wholesaler: Selling the sauce directly to the end customer.

Key Considerations for Choosing a Business Idea

Choosing the right idea is the foundation of starting a business. Before deciding, you should evaluate the following:

  • Market Availability: Is this product or service already available in your area?
  • Uniqueness: How can you make your offering different from others?
  • Funding: Can you secure the necessary money for this specific idea?
  • Competition: How many local competitors exist and how strong are they?
  • Personal Capability: Do you already have the knowledge and skills for this business, or can you learn them through training?

The "Right Business Idea" Checklist

To determine if a business idea is viable, the sources recommend checking these six areas:

  • Finances: Assess how much money you need to invest and how much you might need to borrow.
  • Demand Check: Verify if there is an unfulfilled demand and how frequently people will buy from you.
  • Skills: Match the business to your personal strengths and technical abilities.
  • Customer Needs: Identify what products customers currently use and what qualities they desire.
  • Resources: Check if you have the necessary space, tools, and potential partners.
  • Competitor Analysis: Determine if you can offer better quality or a lower price than existing businesses.
Employability Skills Work Book
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Module 9 (I year)

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CV और बायोडाटा लेखन
डिजिटल एथिक्स
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How to use AI responsibly
Identifying the Ethical Challenges in AI
What Ethical AI is and why it is important
Advantages and disadvantages of AI at work
Uses of Generative AI in various fields of work
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History of AI
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Using AI tools to find answers to questions using prompts
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What is AI?
Using AI Responsibly
Learning with AI
Exploring Careers with AI
Types of AI
What can AI do?
How does AI work?
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