Design Thinking I (Lesson 4.7) introduces a step-by-step process used to create products or services that truly help people. The sources compare this method to a recipe or making tea, where following specific steps in order is essential for a successful outcome.
The Five Stages of Design Thinking
The process is broken down into five distinct stages:
- Listen (Empathize): This is the first step to understanding what users truly need. It involves asking people how they feel or what their problems are.
- Choose (Define): Based on the information gathered during the listening phase, you identify and choose the main problem you want to solve.
- Plan (Ideate): In this stage, you think of many different ways to solve the specific problem you have defined.
- Try (Prototype): You create a simple version or model of your best idea to see how it works.
- Ask (Test): You show your simple version to others and ask for their feedback to see if they like it or if it solves their problem.
Practical Application
To understand these steps, the sources suggest thinking about everyday objects. For instance, if you were redesigning a school bag, you would:
- Ask students what they like or dislike about their current bags.
- Identify a common issue, such as straps that hurt or a lack of waterproofing.
- Draw or make a simple model (prototype) using paper or cloth before making a real product.
The Impact of Design Thinking
Adopting this mindset has a significant professional impact: 71% of organisations that practice design thinking have reported an improved work culture at their offices. It encourages a focus on the user's needs rather than just the designer's preferences.