Exploring a Compute

Q. No. 11: Where is the power button located on a desktop computer?

A. On the Keyboard

B. On the CPU

C. On the Speaker

D. On the Mouse

Correct Answer: B

Q. No. 12: __________ is the most commonly used word for switching off a computer.

A. Hang Up

B. Switch On

C. Shut Down

D. Power On

Correct Answer: C

Q. No. 13: Which of the following devices can be connected using Bluetooth?

A. Mouse

B. Earphones

C. Speakers

D. All of these

Basics of Computers

Q. No. 6: Which of the following is not a part of a desktop computer?

A. Monitor

B. Antenna

C. Web Camera

D. Mouse

Correct Answer: B

Q. No. 7: What does CPU stand for?

A. Cost per unit

B. Central power unit

C. Central Processing Unit

D. Cutting power unit

Correct Answer: C

Q. No. 8: __________ is called as the brain of the computer.

A. Web Camera

B. Trackpad

C. Monitor

D. Central Processing Unit

Correct Answer: D

Introduction to Digital Skills

Q. No. 1: If one can use a computer and the internet comfortably, it is called __________.

A. Sports Literacy

B. Digital Literacy

C. Cultural Literacy

D. Language Literacy

Correct Answer: B

Q. No. 2: In which of the following tasks do we need digital literacy?

A. Finding information online

B. Creating a Resume

C. Communication through emails

D. All of these

Correct Answer: D

Q. No. 3: Which of the following can be done without the help of internet?

Assessing Your Communication Ability

Q. No. 46: We start communicating when we are __________.

A. Adults

B. Parents

C. Children

D. Old

Correct Answer: C

Q. No. 47: Rita talks to her customers. But she is unable to understand what they say. What should she do?

A. Improve her listening skills

B. Stop talking to them

C. Fight with customers

D. Stop her business

Correct Answer: A

Q. No. 48: You are unable to share your message properly in an email. Which skill should you improve?

A. Written communication

Handling Criticism

Q. No. 41: Negative comments made about our action or performance is called ____.

A. Appreciation

B. Congratulations

C. Criticism

D. Reward

Correct Answer: C

Q. No. 42: If a person receives harsh, unfair and very negative criticism, they feel very unhappy. What type of criticism is this?

A. Helpful criticism

B. Fair criticism

C. Unfair criticism

D. Positive criticism

Correct Answer: C

Managing Conflicts

36. Argument or disagreement between two groups of people is called ________.

A. Teamwork

B. Conflict

C. Happiness

D. Fun

Correct Answer: B

37. Conflict usually creates ________.

A. Negative emotions

B. Positive emotions

C. Happy emotions

D. Enjoyment

Correct Answer: A

38. Conflict in workplace affects ____.

A. Ability to work

B. Salary

C. Environment

D. Weather

Correct Answer: A

Workplace communication: Introduction

31. What can make it difficult to communicate in the workplace?

A. Language differences

B. Use of unfamiliar words

C. Differences in communication styles

D. All of these

Correct Answer: D

32. The concept of ____ best describes importance of teamwork.

A. Conflict

B. Synergy

C. Team

D. Group

Correct Answer: B

33. Sharing will help everyone feel involved and ____.

A. Happy

B. Sad

C. Motivated

D. Close

Correct Answer: C

Practicing Effective Communication

21. You can speak to your friend _______.

a. Formally

b. Informally

c. By reading their mind

d. By dancing

Correct Answer: b

22. Which is not a type of communication?

a. Verbal

b. Non-verbal

c. Written

d. Driving

Correct Answer: d

23. Formal communication is used at ____.

a. Friend

b. House

c. Party

d. Workplace

Correct Answer: d

24. Vinod met his new manager at his workplace. He had to ______ himself first.

a. Thank

b. Introduce

Non-Verbal Communication

16. Which is not a type of non-verbal communication?

A. E-mail

B. Eye-contact

C. Hand movements

D. Facial expression

Correct Answer: A

17. Shouting shows we are angry. Talking very slowly shows we are tired or sleepy. What part of non-verbal communication helps us understand this?

A. Smile

B. Hand movements

C. Tone of voice

D. Eye movements

Correct Answer: C

18. Distance between yourself and the other person is called ________.

A. Spatial distance

B. Relationship

C. Informal

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