Verbal communication: Writing

Anand 19 July 2025

11. Letter is a form of ________ communication.

A. Non-verbal

B. Spoken

C. Written

D. Telephone

Correct Answer: C

12. A formal letter can be used for ________ purposes.

A. Boring

B. Official

C. Friendship

D. Fighting

Correct Answer: B

13. “Reg” in the letter means ___

A. Regarding

B. Subject

C. Greetings

D. Body

Correct Answer: A

14. Tom received a letter, but it did not have any details of who sent it. The letter was missing the __________ address.

Verbal communication: Speaking

Anand 18 July 2025

 

  1. Verbal communication is the use of _____.

    • A. Sign
    • B. Words
    • C. Maths
    • D. Images

    Correct Answer: B. Words

  2. Forms of verbal communication are ____.

    • A. Making eye contact
    • B. Thinking
    • C. Writing and Speaking
    • D. Dancing

    Correct Answer: C. Writing and Speaking

  3. Clear communication leads to _____.

Importance of Communication

Anand 18 July 2025

 

  1. Q1. We can share our thoughts, feelings and ideas through ____.

    • A. Communication
    • B. Reading
    • C. Seeing
    • D. Listening

     Answer: A

  2. Q2. An effective communication should be ____.

    • A. Simple
    • B. Clear
    • C. Complete
    • D. All of the above

    Answer: D

  3. Q3. Which of the following is a type of communication?

Telephone Skills

Anand 16 July 2025

81. A person who makes a call _______.

  1. Keypad
  2. Caller
  3. Phase
  4. Contacts

Answer: B – Caller

82. Receiver is a person who ____ the call.

  1. Blocks
  2. Dials
  3. Receives
  4. Rejects

Answer: C – Receives

83. Phone call has ___ phases.

  1. End
  2. Middle
  3. Different
  4. Three

Answer: D – Three

Group Discussion on Simple Topics

Anand 16 July 2025

76. When two or more people give their thoughts and views on a topic. It is called a _____.

  1. Speaking
  2. Listening
  3. Reading
  4. Group discussion

Answer: D – Group discussion

77. Group discussion helps us ____.

  1. argue
  2. have fun
  3. create problems
  4. learn more and solve big problems

Answer: D – learn more and solve big problems

Greetings and Self- Introduction

Anand 16 July 2025

66. Formal greetings are used in ____.

  1. Family
  2. Workplace
  3. House
  4. Friends

Answer: B – Workplace

67. ___ greetings are used while speaking to friends and family.

  1. Formal
  2. Due
  3. Informal
  4. No

Answer: C – Informal

68. Which of these is an informal greeting?

  1. Good day
  2. Good morning
  3. Good evening
  4. Hey

Answer: D – Hey

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